Profiting by putting people first
A great business can only be built with great leaders leading a team that delivers high quality.
To deliver high quality requires leadership skills in raising the aspirations of the business team. Leaders have to inspire confidence, energy and enthusiasm so the team takes the initiative to act.
At Infosys a global information technology company with more than 165,000 employees and revenue of US$8.25bn for the financial year 2014 the leadership make their people embrace the adage: “a plausible impossibility is better than a convincing possibility”.
An individual who is driven to succeed by a great leader will dream big, make sacrifices and achieve miracles. To sustain the drive to succeed you need a business plan and strategy that identifies, trains, empowers and mentors future leaders for the business. This you should do while still in active leadership in the business.
An Inspiring Vision
As a leader embrace, live and promote an inspiring vision that raises the energy level of your team. Generate enthusiasm and a sense of self-worth in every individual in the business team. This is best achieved by ensuring everyone benefits as individuals from the shared vision of the business.
Customer expectations are increasingly influenced by global standards. To deliver quality to the satisfaction of your customers you should benchmark the business to global standards in all areas including operations & production, marketing & sales, human resources competencies, research & development as well as finance & profits.
Benchmarking creates a world-class business that attracts the best talents in the industry to join your team. A business is only as good as the quality of its people, management and leadership.
Measuring For Improvement
To ensure benchmarks are achieved and exceeded you must constantly measure and improve the attributes of merit, fairness, transparency, timeliness, imagination and quality of performance in the business.
International Business Consultant
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