Applying knowledge with the right attitude
Be open To Feedback
To be successful and continue to grow we need to be open to both positive and negative feedback. At the end of the day it is what the customer believes and desires that is critical. Keep asking “Why” the customer bought your product or service. Work on understanding the factors that resulted in a “buying decision”. This will increase your ability to serve the customer better. It will also help you to define your market segment more clearly.
The more people know you and your business offering the more quickly will they be able to make a decision. This is because knowledge about you and the quality you can deliver builds trust and encourages individuals to establish a commercial relationship with you. People buy from people. The personal knowledge and skills you have should be show-cased along with the strengths of your team and products.
Be a Specialist
Having in-depth knowledge of your products and services builds customer confidence. Learn as much as you can about your products and services as well as the industry practices. Joining trade or professional organizations to keep abreast with current and potential developments in your industry is vital to staying relevant and attractive to customers.
Count Your Blessings
Always appreciate your strengths and build on them. The more confident you are in yourself and your offerings the more confident will be your customers and prospects. Confidence fuels the drive to go out and give your best to customers and the community you serve.
Embrace Cultural Diversity
Our experiences feed into our thoughts. To succeed in a cosmopolitan world we need to constantly seek out new experiences and fresh ideas. Travel, meet new people and constantly read beyond your areas of interest. This can spark the creativity in you to offer a unique feature or experience that sets you apart from the rest of the competition. This is how high growth businesses sustain success.
International Business Consultant
Reboot your business plan for sustained high growth.