Implementing a culture of excellence
Creating high performance teams within the business and with outside parties are an important feature of a successful business. Such a team should bring together individuals with different talents but who are most effective when their knowledge and skills are pooled with those of the other team members.
High performance teams share a common business culture, vision, values and goals.
To be truly effective team members need to have Guidelines that demarcate their independent working space while setting out rules of engagement, interaction, communication and collaboration with others. The best Guidelines are created by the team. Guidelines are behavioural parameters and tactics for achieving team and individual goals for the common good of the team and the business.
The following are practical steps to take:
Set Team Guidelines
Organise a meeting where the sole agenda is for members of the team to suggest, discuss and analyse Guidelines that should be adopted to promote high performance. Give the team examples of successful teams and their guiding principles.
As team leader avoid directives but do suggest Guidelines. Encourage discussion as to the merits and demerits of these suggestions. Move the discussion towards a consensus position which puts the values, culture and goals of the business front and centre.
Establish An Evaluation Mechanism
Get the team to discuss Guidelines that can lead to sustained high performance. Establish daily work practices that reinforce a high performance work ethic amongst team members. Set up a measurement mechanism that enables team members to evaluate themselves and appreciate if fellow team members are performing at acceptable levels. Encourage a spirit of sharing in team success.
Guidelines and codes of conduct are most effective when they are at the front and centre of daily activity. Guidelines should motivate and inspire team members to give their very best to the task assigned. Team Performance Guidelines are most effective when they are aligned to the business culture, values, vision and goals. These should be at the core of your Business and Marketing Plan.
International Business Consultant
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